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Du Magic Paint Gel Frequently Asked Questions

Why is Du Magic Paint Gel different to conventional car paint?

We have been paint repairers since 1989, therefore we, like all caring paint repairers, realise using car paints designed to be sprayed is a compromise repair. There had to be a better way to fix those common chips and scratches.

Our chemists formulated Du Magic Paint Gel (which utilizes latest technologies like nano particles) to our design based on the experience of 100’s of paint repairers who were repairing 1,000s of cars a week. Our research team started from the ground up – the aim was for a product that is simple to apply so that ‘everyday people’ could repair damage to near body shop quality within seconds.

The savings to clients of time waiting for the return of their car and money has proven to be substantial.

The benefits include much higher film build, slower initial drying so we can apply it accurately, later fast setting and extremely fast shrink, easy application exactly inside the damage for perfect blends, levels smooth .

The products low VOCs not only help the environment, they are also much safer than other car paints.

How do you repair in cool weather?

Du Magic Paint Gel withstands -10C (14F), so that it is suitable for air freight. For areas like Calgary in Canada that experience -30C (-22F) in winter, mobile repairers work in warmed workshops and store the product indoors overnight. They then store Du Magic Paint Gel in a fridge to stop the Du Magic freezing. Ordinary car paint would have major problems with those conditions.

For temperatures below 20C (68F) set the Du Magic Paint Gel repair with a hairdryer for 15 seconds.

Is Du Magic Paint Gel damaged by high humidity or similar conditions?

In damp conditions conventional car paints can dry with a frost, blushing or blooming. This causes darker paint colours to dry white.

Our chemists designed Paint Gel so that it doesn't frost, blush or bloom. However in such condition the repairer must set the Du Magic repair for 15 seconds with a hairdryer on the hot setting or it may wash out with overnight dew or rain.

How do you repair on hot days?

For hot days the car is best repaired in the shade. Our Australian technicians find their body’s shade means they still can repair outside.

How do I know your repair standards ?

We achieve the Ford, GM and Toyota repair standards for car rental companies like Hertz and Avis. These cars are typically 9 to 15 months old. Their standard is the car must still look 'like new' to car buyers from 1.2 metres (4 feet)”.

These inspectors have passed Du Magic repairs.

Is a hairdryer necessary on cooler days or in damp conditions?

Yes. Our chemists designed Du Magic Paint Gel so that it dries slowly - this extra time allows professional repairers to manipulate adjust the paint. Normal car paints must dry fast to prevent runs however they provide little work time and dry lumpy or with brush marks.

Setting Du Magic Paint Gel with the hairdryer on 'hot' for 15 seconds per area sets the Paint Gel. Setting prevents overnight dew or rain washing out the Du Magic Paint Gel. Du Magic Paint Gel is only for repairing, follow the Du Magic Paint Gel instructions for a simple and easy way to restore a near respray look in only a few seconds. Of course metre or yard long scratches may take 2 minutes!

How else can a hairdryer assist repairers?

For faster repairs use the hairdryer on "hot' for 30 seconds per area. A second coat can then be applied for fast durable repairs. Deep damage will need need multiple coats to fill.

Can I overfill the damage like using a putty then later sand the repair level?

Yes, however this will lose the speed of the Du Magic ‘wipe and trim’ application system?

How many repairs can a tube of Du Magic Paint Gel repair?

Well that depends on the number of chips and scratches on a car. We have repaired up to ten cars from just one tube.

Is it high gloss?

Du Magic Paint Gel dries slowly for a higher gloss. Dark Du Magic Paint Gel colours still need Du Magic 'Extra Gloss.'

How good are the repairs?

The goal for Du Magic Paint Gel is to create a professional repair finish. Few people spot the repaired area unless they are specifically looking for it.

How long does it take?

Most Du Magic Paint Gel repairs take only seconds. The saving of time and product are why we charge so much less than auto body shop painters.

How accurate do I need to be with my repairs?

Repairing a chip or scratch is as simple as smoothing icing on a cake or grouting between wall tiles.

What about bird dropping marks?

Yes – Du Magic Paint Gel can repair the cavities in the paint caused by bird droppings acids.. It fits in the damage perfectly.

What if there are dents or rust in the scratch or chip?

Du Magic Paint Gel does not repair dents or rust.

Does Du Magic Paint Gel “shrink” over time like other touch-up paints?

All paints shrink as the solvent liquids evaporate. Our chemists formulated Du Magic for ‘maximum solids’, it retains about half its height. After application on deeper damage set again with a hairdryer on "hot" for 30 seconds per area. Then repair again to build more height.

The result is not like car paints that can continue shrinking for many months or even years. Instead, Du Magic Paint Gel was formulated to shrink mostly in 30 seconds using a hairdryer on the 'hot' setting. This ‘wipe, trim and set ’ process makes repairs to deep damage very fast.

Does the Du Magic Paint Gel “run” on vertical surfaces?

No – the Du Magic Paint Gel does not run on vertical surfaces because it is so thick.

What if I use the wrong color?

Allow to dry and re-apply the correct Du Magic Paint Gel colour into the slight shrinkage.

Can I get a full panel repaint later on if I have an accident?

Yes. Du Magic Paint Gel can be removed with conventional body shop solvents to allow a full panel repaint.

How safe is Du Magic Paint Gel?

Du Magic Paint Gel is water based which means low Volatile Organic Concentration (VOCs). Clean ups can be done in water.

What does the box include?

A tube of Du Magic Paint Gel, the special applicator and a simple step-by-step instruction leaflet.

Can Du Magic Paint Gel be used on things besides cars?

Du Magic Paint Gel is great for repairing a whole range of things including motor cycles, RVs, white goods, office furniture, jet skis as well as chipped ceramic floor tiles and more!

What guarantee do I have that Du Magic Paint Gel works?

Du Magic Paint Gel is backed by a rock solid guarantee.

Does Du Magic Paint Gel dry out in the tube?

Keep the cap on and Du Magic Paint Gel is guaranteed to stay ready for use for four years.

Du Magic Extra Gloss Frequently Asked Questions

What is Extra Gloss?

Du Magic Extra Gloss is a quick, simple and easy-to-apply super gloss coating for darker colored cars. Simply brush Du Magic Extra Gloss liberally onto the damage and allow to dry.

How easy is it to apply Du Magic Extra Gloss?

Du Magic Extra Gloss is very easy to apply. Just brush it on liberally using the inbuilt paintbrush and let it dry. Due to its smooth edge technology Du Magic Extra Gloss dries smoother than car paint.

Du Magic Extra Gloss looks milky when I first apply it. Is that right?

Yes. Du Magic Extra Gloss initially looks milky (so you can see where you are applying it) then in minutes the clear glossy finish appears.

Du Magic Extra Gloss appears slightly raised when I apply it?

Du Magic Extra Gloss shrinks over about 48 hours to become a flat, near level film. For a higher gloss, gently polish Du Magic Extra Gloss with car polish.